RESTAURANT GROUP

The KC Concept Restaurant Group is a young, dynamic & entrepreneurial organization that owns several of Kansas City's most respected restaurants, and also offers full-service hospitality management & consultation services. This includes (but is not limited to):

D E V E L O P M E N T
-  Concept and Design  -  Active Business Plans  -  Financial Planning
-  Feasibility Studies & Evaluation -   Contract & Leasing Negotiations
-  Architecture  -  Kitchen, Bar & Interior Design  -  Project Management
-  All Licenses and Permits  -  Foreign Government Liaison & Relations

 

O P E R A T I O N A L
-   Turnaround Strategies  -  Menu Concept & Recipes
-  Wine List Concept & Design  -  Management Systems and Procedures
-  Operational Polices & Procedures  -  Management & Employee Manuals

 

M A R K E T I N G  /  P R
-  Site Security  -  Demographics  -  Web Site Design  -  Marketing Research
-  Image Development  -  Target Market Evaluation  -  Media Public Relations
-  Special Events Planning  -  Charities and Fund Raisers  -  Celebrity Events
-  Community Liaison and Relations  

KC Concept Restaurant Group was created by respected restaurateur Patrick Quillec. KC Concept Restaurant Group boasts some of the finest management and consulting talent available anywhere in the city, with technical expertise covering every area of the hospitality industry.

"Hannah Bistro Cafe" opened in 1998 serving contemporary French/Asian food at modest prices in a relaxed setting and set the food world ablaze earning a 3.5 Star rating from the "Star" which it has carried ever since, 4 Stars from "The Sun", and induction into the "Nation's Restaurant News" as “What’s Hot in Kansas City”. In 1999, Hannah Bistro Cafe won two prestigious awards "Outstanding Service" and "Best New Restaurant". In 2000, Hannah Bistro Cafe was nominated for "Best Restaurant in America" by the Zagat.

In 2001 "Café Provence" opened and instantly achieved nation wide acclaim. A classic Prairie Village social gathering place, Café Provence has been hailed as one of the "Best Restaurant In Kansas City" by the “Star”, the “Kansas City Magazine”, the “Pitch Weekly”, the “Business Weekly News”, and the “Independent” and cited for "What’s hot in Kansas City" by Nation’s Restaurant News.

What really distinguishes the Voila! Restaurant Group is the ability to conceptualize and professionally manage such a diverse collection of respected restaurants--profitably, and to critical acclaim.

 

BUSINESS PRINCIPLES

The KC Concept Restaurant Group is a Hospitality Management & Consulting Company that operates several of Kansas City's most successful restaurants.

Our growth is based on sound business practices and principles:

1) Customer satisfaction is our #1 goal. Setting standards of excellence is how we get there.

2) Our employees are our greatest resource. We select them carefully, and then give them the training and opportunities to succeed.

3) Our businesses are profitable, providing returns-on-investment that allow us to "give something back" to the communities we serve via special events benefits and charitable contributions.

4) We seek partnerships only with people who have compatible operating philosophies.

5) We have fun at what we do. And we are the best at what we do.

 

OPERATING PHILOSOPHY

Our firm belief is that the hospitality industry is in need for smart, creative, hardworking people with an entrepreneurial spirit.

Our core business is the full-service management and operation of restaurants. Additionally, we also offer consulting, product development, real estate, and marketing services.

KC Concept Restaurant operations are professionally-managed chef-driven businesses-each with its own unique identity and compelling character. The common thread throughout each restaurant is that they each offer the very best in food, wine, service and perceived value. Service in our restaurants is always concerned and caring--fueled by the determination that each and every customer find their expectations exceeded. Our in-depth experience in every aspect of the restaurant business enables us to make the tough decisions that ensure that each restaurant is profitable, and that customer satisfaction is maintained as a #1 goal.

The KC Concept Restaurant Group track record of growth is accomplished through our ability to identify the most talented, young, front and back-of-the-house people in the industry, and then to give them the training and professional Opportunities for career success. We're proud that Voila's restaurants enjoy very low turnover rates. It's a tribute to an operating philosophy that shares profits with employees whose commitment to demanding standards ensures